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Q: "Are you a 'Curriculum Company?'"
A: No, we are not. We are a Children's Ministry in a local church in North Little Rock, Arkansas. The curriculum and resources you see on this site were not created by some writers in a high and lofty corporate office. Everything we offer has been "kid tested" and "Children's Pastor approved" by our hard working staff that minister to children on a weekly basis!
Q: "Why must I always leave a message when I call the toll free number?"
A: In our efforts to keep your costs down, and since we are NOT a full-time curriculum company (we are a full-time children's ministry in a local church), we do not have a full-time secretary/receptionist to handle your calls. But, if you leave a message, our automated system alerts us, and we will return your call immediately (or as soon as humanly possible).
Q: "What denominational doctrines do you include in your curriculum?"
A: Our desire is to partner with ALL denominations and provide EVERYONE with resources they can use to reach children for the cause of Christ. We have churches of Baptist, Pentecostal, Independent, Lutheran, Nazarene, Methodist, and many other denominations using our curriculum all around the world. For this reason, we do not cover any "controversial" doctrine issues such as "speaking in tongues" or "eternal security" in our curriculum. We understand the importance of these teachings to various denominations, but choose to stick to truths that we ALL can agree on when writing our curriculum.
Q: "What if I don't like my purchase? Can I return it?"
A: Yes, you can. We offer a money-back guarantee (minus shipping charges) if a product is returned undamaged within thirty days of original purchase.
Q: "I ordered a download, but when I click on the download icon in the email sent to me, it does nothing. What do I do?"
A: The automated system is just that, automated. Sometimes it doesn't "like" certain details about a credit card and marks it as "potential fraud." This type of "red flag" requires us to log in to the system and approve your purchase before your download becomes accessible. If this happens to you, simply email us at support@highvoltage-kids.com and let us know. We should be able to handle it within a few hours.
A: No, we are not. We are a Children's Ministry in a local church in North Little Rock, Arkansas. The curriculum and resources you see on this site were not created by some writers in a high and lofty corporate office. Everything we offer has been "kid tested" and "Children's Pastor approved" by our hard working staff that minister to children on a weekly basis!
Q: "Why must I always leave a message when I call the toll free number?"
A: In our efforts to keep your costs down, and since we are NOT a full-time curriculum company (we are a full-time children's ministry in a local church), we do not have a full-time secretary/receptionist to handle your calls. But, if you leave a message, our automated system alerts us, and we will return your call immediately (or as soon as humanly possible).
Q: "What denominational doctrines do you include in your curriculum?"
A: Our desire is to partner with ALL denominations and provide EVERYONE with resources they can use to reach children for the cause of Christ. We have churches of Baptist, Pentecostal, Independent, Lutheran, Nazarene, Methodist, and many other denominations using our curriculum all around the world. For this reason, we do not cover any "controversial" doctrine issues such as "speaking in tongues" or "eternal security" in our curriculum. We understand the importance of these teachings to various denominations, but choose to stick to truths that we ALL can agree on when writing our curriculum.
Q: "What if I don't like my purchase? Can I return it?"
A: Yes, you can. We offer a money-back guarantee (minus shipping charges) if a product is returned undamaged within thirty days of original purchase.
Q: "I ordered a download, but when I click on the download icon in the email sent to me, it does nothing. What do I do?"
A: The automated system is just that, automated. Sometimes it doesn't "like" certain details about a credit card and marks it as "potential fraud." This type of "red flag" requires us to log in to the system and approve your purchase before your download becomes accessible. If this happens to you, simply email us at support@highvoltage-kids.com and let us know. We should be able to handle it within a few hours.
Questions you have that we didn't cover?
Feel free to email us at support@highvoltage-kids.com. We would be happy to answer it for you!
Feel free to email us at support@highvoltage-kids.com. We would be happy to answer it for you!
